Privacy & Security

This security and confidentiality policy applies to all plans and services offered by Nero Illusion. It applies to all data that is collected by our company. By using the website you accept the practices described below.

Data collection

When you place an order, Nero Illusion collects personal information, such as name, address, email, telephone, zip code, etc.

If you provide sensitive information in our forums, on your website or on public pages this information is completely secure.

Use of information

Nero Illusion does not sell or share customer information with other companies. All third party companies must adhere to our privacy policy and are expressly prohibited from using this personal information outside of the services provided.

Nero Illusion does not use or disclose any personal information without your explicit consent. We will only disclose your personal data without prior warning if we are required to do so by law or if we are satisfied that such disclosure is necessary to:

Comply with a court order or legal process concerning Nero Illusion. In cases of force majeure, to protect the personal safety of a client or public safety.

Collects and uses your data to manage your orders and provide you with previously contracted services and delivery and personalization services. Nero Illusion may also use this information to communicate changes to its products and services. Nero Illusion may contact you via questionnaires and surveys to obtain your opinion about existing or future services.

Data security

Nero Illusion will use all the tools at its disposal to provide security for your information and data, we will seek to protect its servers to try to avoid possible intrusions and attacks on its servers.


Nero Illusion reserves the right to modify this security and confidentiality policy, so we recommend that you periodically consult this policy to find out about updates and new ways in which we will provide protection for your data.

Contact Us

If you want to change any customization or design, you can contact us. They can also tell you if they want a design that has not been made and we will work on it at cost. You can request these changes by contacting Customer Service or calling (787) 206-2369 or writing to the address below.